Privacy Policy

Introduction

BeepMonitor ("we", "our", or "us") operates the monitoring service. This Privacy Policy explains our practices regarding the collection, use, disclosure, and safeguarding of your information when you use our website and services.

Information We Collect

We collect information in the following ways:

• Account Information: When you create an account, we collect your email address, name, and optional company information.
• Monitoring Data: URLs you wish to monitor, webhook configurations, and monitoring preferences.
• Performance Data: Response times, status codes, uptime percentages, and execution logs for your jobs.
• Technical Data: IP address, browser type, device type, and access logs.
• Communication Data: Messages you send through our contact form or support channels.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our monitoring services
• Send you alerts and notifications about your monitors
• Process payments and billing
• Improve and optimize our services
• Respond to your inquiries and support requests
• Detect and prevent fraud and security issues

Data Storage and Retention

We store your data securely in multiple geographic regions. Monitoring data is retained according to your subscription plan (7 days for Free, 30 days for Starter, unlimited for Pro). Account data is retained until you delete your account. Backup copies are automatically deleted after 90 days.

Data Encryption and Security

All data transmitted to and from our service is encrypted using TLS 1.3. Sensitive data is encrypted at rest using AES-256 encryption. API keys are hashed using bcrypt. We maintain automated daily backups with redundancy across multiple regions.

Your Rights Under GDPR

If you are in the European Union, you have the following rights:

• Right to Access: You can request a copy of your personal data
• Right to Rectification: You can correct inaccurate information
• Right to Erasure: You can request deletion of your data
• Right to Restrict Processing: You can limit how we use your data
• Right to Data Portability: You can receive your data in a portable format
• Right to Object: You can object to certain processing

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with: (1) Service providers who assist in operating our website and conducting our business, (2) Law enforcement when required by law, (3) Your consent for other purposes.

Cookies

We use cookies to enhance your experience. See our Cookie Policy for detailed information about the cookies we use.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy and updating the "Last Updated" date. Your continued use of the service indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: legal@beepmonitor.com