Enterprise-grade security to protect your monitoring data
All API requests require authentication via API keys. Each key has granular permissions and can be revoked instantly. Two-factor authentication (2FA) available for all user accounts. Role-based access control ensures users only see data they're authorized to access.
All data is encrypted in transit using TLS 1.3. Sensitive data is encrypted at rest using AES-256. Database passwords and API keys are hashed using bcrypt. Encryption keys are managed securely with key rotation every 90 days.
Full GDPR compliance with data processing agreements available. Users have complete control over their data with export and deletion options. We maintain records of all data processing activities. DPA (Data Protection Agreement) automatically provided to all customers.
Independently audited and certified for security, availability, and confidentiality. Annual reviews ensure continued compliance. Detailed audit reports available to enterprise customers.
Automated daily backups with redundancy across multiple regions. Recovery Point Objective (RPO) of 1 hour. Recovery Time Objective (RTO) of 4 hours. Regular backup restoration tests to ensure data integrity.
Continuous security monitoring with automated threat detection. All authentication attempts and data access are logged. Logs retained for 90 days and available for audits. Intrusion detection systems monitor for suspicious activity 24/7.
Dedicated security incident response team. Incident response plan with clear escalation procedures. Customers notified within 24 hours of any security incidents. Post-incident reports provided to affected customers.
Annual third-party penetration testing by certified security firms. Regular vulnerability assessments. Bug bounty program for responsible disclosure. All findings addressed within defined SLAs.
Transparent privacy practices with clear data collection policies. We don't sell or share customer data. No ads or tracking on monitoring data. Marketing communications can be opted out at any time.
Deployed on AWS with security best practices. VPC isolation, security groups, and network ACLs. DDoS protection with AWS Shield Standard and Premium. Automated security patches applied within 48 hours.
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